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Question # 46

What improves hospital workflow efficiency?

Options:

A.

Random scheduling

B.

Lean process improvement techniques

C.

Increased delays

D.

Reduced staffing

Question # 47

What is the purpose of a Failure Mode and Effects Analysis (FMEA)?

Options:

A.

Punish staff

B.

Identify potential process failures before they occur

C.

Document billing errors only

D.

Replace training programs

Question # 48

A hospital wants to reduce ICU ventilator-associated pneumonia (VAP). What is best?

Options:

A.

Increase ventilation time

B.

Implement ventilator care bundle

C.

Reduce oral hygiene

D.

Avoid suctioning

Question # 49

A hospital identifies frequent delays in lab test reporting affecting ICU care. What is best?

Options:

A.

Reduce lab tests

B.

Improve lab workflow and turnaround processes

C.

Ignore delays

D.

Delay sample collection

Question # 50

What is subrogation in insurance?

Options:

A.

Patient appeal

B.

Insurer recovering costs from responsible third party

C.

Billing error

D.

Medical record update

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CPHRM Overview

Name Certified Professional in Healthcare Risk Management
Code CPHRM
Vendor Medical Professional
Certification American Hospital Association (AHA) Certification Center

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