Practice Tests For IT & Nursing
Question # 21

A company wants to shift its culture toward innovation. What should HR prioritize?

Options:

A.

Implement change management initiatives that encourage creativity and collaboration

B.

Maintain the status quo to avoid disruption

C.

Outsource innovation to external consultants without HR involvement

D.

Expect employees to innovate without organizational support

Question # 22

HR is launching a new self-service HR portal. Which action best ensures success?

Options:

A.

Training employees and providing ongoing support resources

B.

Assuming employees will learn independently

C.

Restricting portal access to managers only

D.

Avoiding employee feedback to speed implementation

Question # 23

An employee alleges retaliation after participating in a union activity. What should HR do?

Options:

A.

Investigate promptly and ensure protections against retaliation

B.

Wait until legal action is filed before responding

C.

Support management’s position without review

D.

Discourage union activity to maintain control

Question # 24

The CFO asks HR to demonstrate the ROI of employee engagement initiatives. What is HR’s best approach?

Options:

A.

Present data linking engagement to reduced turnover and improved productivity

B.

Explain engagement is “important” without evidence

C.

Suggest hiring more staff instead of measuring ROI

D.

Defer ROI analysis to another department

Question # 25

An HR director expands operations into a country with different cultural norms. What action best reflects a global mindset?

Options:

A.

Partnering with local HR professionals to adapt policies while respecting culture

B.

Enforcing headquarters’ practices without modification

C.

Avoiding cultural adaptation to maintain “efficiency”

D.

Relying only on expatriates to manage local staff

Viewing question 5 out of 15 questions


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Name SHRM Certified Professional
Code SHRM-CP
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Certification Society for Human Resource Management (SHRM)

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