Practice Tests For IT & Nursing
Question # 16

HR needs to measure the success of a mentoring program. What is the most effective method?

Options:

A.

Compare promotion rates and retention between participants and non-participants

B.

Track only the number of mentoring sessions conducted

C.

Collect only anecdotal success stories

D.

Assume success without evaluation

Question # 17

The CEO asks HR to justify investment in wellness programs. Which HR response shows business acumen?

Options:

A.

Presenting data on reduced absenteeism and healthcare costs from wellness initiatives

B.

Stating wellness is important without evidence

C.

Highlighting employee requests without linking to outcomes

D.

Suggesting programs only if budget surpluses exist

Question # 18

A department head seeks HR’s input on improving team collaboration. What should HR do?

Options:

A.

Conduct a needs assessment and recommend tailored team-building strategies

B.

Provide a generic article on collaboration with no follow-up

C.

Refuse involvement, stating collaboration is not HR’s responsibility

D.

Outsource the issue entirely to consultants without HR input

Question # 19

The company wants to ensure fairness in promotions. What HR initiative best supports DEandI?

Options:

A.

Establish clear promotion criteria and use diverse panels to review candidates

B.

Allow promotions to be based solely on manager discretion

C.

Avoid addressing promotions to prevent conflict

D.

Assign DEandI responsibility to one staff member

Question # 20

A union employee reports retaliation after filing a grievance. What should HR do?

Options:

A.

Investigate promptly and enforce protections against retaliation

B.

Wait until the union files a formal complaint

C.

Support management’s position without review

D.

Discourage grievances to reduce conflict

Viewing question 4 out of 15 questions


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Name SHRM Certified Professional
Code SHRM-CP
Vendor Business
Certification Society for Human Resource Management (SHRM)

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