Practice Tests For IT & Nursing
Question # 56

HR discovers the company lacks a crisis communication plan. What should HR do?

Options:

A.

Develop and implement a crisis communication plan with leadership

B.

Wait until a crisis occurs to act

C.

Avoid planning to reduce administrative workload

D.

Delegate responsibility entirely to the PR team

Question # 57

An organization wants to strengthen its employer brand. Which HR initiative best supports this?

Options:

A.

Showcasing employee testimonials and career development opportunities in recruitment campaigns

B.

Hiring quickly without vetting candidates

C.

Relying only on compensation to attract candidates

D.

Avoiding investment in recruitment marketing

Question # 58

An organization wants to measure the impact of leadership training. Which approach is most effective?

Options:

A.

Evaluating post-training performance improvements among participants

B.

Counting how many employees attended sessions

C.

Asking trainers for informal opinions

D.

Assuming training effectiveness without follow-up

Question # 59

Exit interviews reveal lack of recognition as a major driver of turnover. What HR initiative best addresses this?

Options:

A.

Creating a formal recognition program aligned with organizational values

B.

Offering occasional spot bonuses without structure

C.

Ignoring exit interview results

D.

Leaving recognition up to individual managers without guidance

Question # 60

Employees report disengagement due to lack of feedback from managers. What HR initiative is most effective?

Options:

A.

Train managers to provide regular, constructive feedback through structured performance discussions

B.

Ignore the issue until turnover increases

C.

Provide annual reviews only without follow-up

D.

Leave feedback practices to individual manager discretion

Viewing question 12 out of 15 questions


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Name SHRM Certified Professional
Code SHRM-CP
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Certification Society for Human Resource Management (SHRM)

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