Practice Tests For IT & Nursing
Question # 11

Which type of bargaining involves both sides gaining mutual benefits?

Options:

A.

Distributive bargaining

B.

Integrative bargaining

C.

Positional bargaining

D.

Coercive bargaining

Question # 12

Which learning objective is SMART?

Options:

A.

“Employees should know safety rules.”

B.

“Employees will demonstrate correct machine shutdown procedure with 100% accuracy within 30 days of training.”

C.

“Employees should improve communication skills.”

D.

“Employees should understand customer service.”

Question # 13

Which recruitment metric measures the percentage of hires from employee referrals?

Options:

A.

Cost-per-hire

B.

Source-of-hire

C.

Yield ratio

D.

Retention rate

Question # 14

Which training evaluation level measures business outcomes, such as reduced turnover or improved sales?

Options:

A.

Level 1: Reaction

B.

Level 2: Learning

C.

Level 3: Behavior

D.

Level 4: Results

Question # 15

What is the purpose of a collective bargaining agreement (CBA)?

Options:

A.

To define benefits only for executives

B.

To establish negotiated terms of employment between union and employer

C.

To restrict employee rights to organize

D.

To replace employment laws

Viewing question 3 out of 14 questions


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Name Professional in Human Resources
Code PHR
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